ComfyUI Head of GTM • Tue
I get a lot of critical feedback from my boss and I don't always know what to do with it or how to improve. Sometimes I don't even agree with the feedback. What should I do when I don't think the feedback is correct?
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Separate the signal from the delivery. Even feedback that lands wrong usually has a kernel, so ask yourself what would have to be true for this to be right. If you still think it's wrong, say so. But bring evidence, not defensiveness. Correct the frame, don't argue the person. Track patterns too: one person's feedback is an opinion, three people saying the same thing is data. Don't reflexively comply. Don't reflexively reject.339 Views -
Google Product Lead - Google Cloud • 1y
When you receive critical feedback that you don't fully agree with or don't know how to act on, it can be challenging and discouraging. For feedback to be effective, I find it needs to be timely and based on examples. It can be helpful to have a conversation with your boss about working styles and preferences around giving and receiving feedback. You might suggest: Timely feedback: Requesting that feedback be given closer to the event (e.g., after a meeting or presentation) so you can act on it ...Read More
1,108 Views -
Shopify VP of Product • 4y
I like to look at feedback as a gift and approach it with an open mind. How I would approach this is: 1. Do some soul searching :) understanding your own communication style. How do you communicate? How do you like to be communicated to? What things help you stay open minded? What things make you shut down? What are your values? 2. Once you have that. Setup a meeting with your manager and thank them for being open to giving you feedback but that you are having a bit of trouble understanding how ...Read More
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Typeform Chief Product Officer • 3y
This is a fascinating one to investigate! The first thing I can say is that I understand your plight since I've been there before (probably on both sides) and I know it's not an enjoyable or enriching place to be. In spite of this, receiving feedback from team members, cross-functional partners, and leaders is inevitable. When you change your perception of feedback and how you use it, it can become your superpower. If someone has positive intentions, they are giving you a gift by giving you feed ...Read More
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BILL Director, Product Management (Data, AI, DevEx, Identity) | Formerly Twitter/X • 1y
As you are receiving critical feedback from your manager, ask them to follow the STAR format. Situation, Task, Action and Result. Make the manager accountable on what they want you to accomplish from this task. You can definitely provide proposals using the STAR format based on what you think. But ask the manager to align on those actions, and what you will chase and try to improve on. Ask them to share what they think you can do. Align with them on all the proposals and then start working towar ...Read More
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Carta Sr. Director of Product Management | Formerly Salesforce, MuleSoft, Apple • 3y
This is a challenging one, as people's problems could be mentally draining and less exciting to deal with.
Tactically, I'd advise speaking with your HR business partner and seeking their advice by sharing specific examples.
Longer term, I'd suggest practicing radical candor with your manager. This process takes time & energy as you need to build trust. If you haven't yet, I suggest reading Radical Candor by Kim Scott.
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Ignition SVP, Product | Formerly Cornerstone OnDemand, Groundswell, Skilljar, Gainsight • 1y
First of all, you have to truly believe that feedback is a gift and that there is always room for improvement. That doesn't mean that it's always easy to hear and digest upon first receiving critical feedback. Here are the steps I suggest you take: Listen openly. It may be hard not to have an immediate defensive reaction, but try to deeply understand the problem. Be curious. Ask questions about examples and try to learn more. Understand the impact. Don't focus on the advice of the feedback, ask ...Read More
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This is a hard situation. My recommendation would be to do two things: to spend time deeply understanding and reflecting on the feedback. Identify what pieces feel resonant and what pieces feel like you don't want to action on. to ask for feedback from others - peers or leaders who you've worked with - and understand if there are patterns in the feedback from your manager. Sometimes we have blindspots and its helpful to get other perspectives to understand if you have those. To provide an exampl ...Read More
429 Views -
Gainsight Director, Product Management • 2y
Feedback, as they say, is a gift. Research bears this out, suggesting that it’s a key driver of performance and leadership effectiveness. Negative feedback in particular can be valuable because it allows us to monitor our performance and alerts us to important changes we need to make. But processing and acting on negative feedback is not always easy. It can make us defensive, angry, and self-conscious, which subsequently impairs our effectiveness. Dont rush to react Get more data Dont be a lonel ...Read More
407 Views
Related Ask Me Anything Sessions
Atlassian Head of Product Management, Narmada Jayasankar on Product Management Skills
March 26, 2025 @ 10:00AM PT
BILL Sr. Staff Product Manager - Platform Intelligence (Data & AI), Aindra Misra on Product Management Skills
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