What's a good way to approach decisions that other teams feel they should own vs. Product feels they should own?

I know it sounds obvious, but it's important to have an open and early conversation about decision-making to avoid this becoming a blocker further down the line. You can use a RACI or DACI model to guide these conversations and achieve calarity about who owns a decision. The added benefit of models such as RACI and DACI is that they will help clarify overall responsibilities when working on a product or project. https://monday.com/blog/project-management/raci-model/ https://www.productplan.com/g ...Read More

TL;DR - Align on a framework that helps identify roles & responsibilities Decision making is often unclear in tech companies due to rapidly changing technology, company culture, complex & interconnected systems and matrixed org structures. This often leads to following challenges:  Conflicts - Complex decisions involving multiple inputs or x-functional partners often lack clear roles and process resulting in conflicts and disagreements Decision revaluation - When a decision is made, it’s ...Read More

Building products are all about identifying and solving problems for your users. In short it's all about answering the Why, Who, What and How. I 'll explain the key drivers of each of these across multiple teams and stakeholders. At all phases, it's always a good practice to keep all stakeholders in the loop so that they can participate and influence vs. being at the receiving end. Product Discovery - Identifying problems is the Why. Why is something a problem, once we have established that it i ...Read More

Making any discussion data driven helps drive meaningful outcomes. Start with understanding why a different team thinks they own the decision, which helps with your conversation. Given decisions lead to outcomes and hence impact KPIs, leveraging that correlation helps with alignment. Clarifying who owns the KPI, which is impacted by the decision helps identify ownership quickly. Once alignment is reached, always make sure to capture the decision/engagement model as a written artifact for future ...Read More

Decision-making and roles and responsibilities around decision-making vary from team to team and company to company, and because of that, you are likely to run into this scenario at some point in your career. There are several tactics you could take to resolve friction or conflicts like this, below are some examples: Understand the Motivation. Dig into this area thoroughly so you get a clear picture of what is motivating their point of view. Understanding the motivation can help you refine your ...Read More

In my opinion, decision making should focus on outcomes rather than ownership. Frame the conversation around "How do we ensure we make the best decision for our customers and business?" rather than "Who gets to decide?" Framing the conversation like this shifts the dynamic from a power struggle to collaborative problem-solving. In the end, it really doesn’t matter who makes the decision, as long as the decision is in the best interests of the customer and company. A good way to help create clari ...Read More