Question Page

At what level of seniority should messaging be sounded out and then finally given the all clear for use?

Josephine Ruiz-Healy
Spotify Associate Director, Head of Product Marketing at Spotify for ArtistsOctober 27

From the start of a project, outline a clear RACI on the key deliverables needed to get to market, including 1) Positioning, 2) Pricing, 3) Messaging. Share it with the working team early, so you can make sure everyone is on the same page.

For example, positioning and pricing might require approval from a GM or whoever is accountable for the business goals, whereas messaging might require approval from a Senior Marketing Leader. Further defining the RACI helps you determine who has to approve the messaging versus who is informed or consulted. 

For the approver, share early thoughts as soon as you can and before you’re too far along in your thinking or in briefing in other teams. If that person is hard to find time with, I would try to find someone who they regularly touch base with and who can get you directional feedback. Assuming they don’t raise any red flags, share a document or deck with the decision-maker for formal approval, making it clear what the next steps are once you have their approval. For senior leaders, it’s often worth emphasizing the “why now?” for alignment and whether or not their approval is required to unblock other work.  

2016 Views
Developing Your Product Marketing Career
Thursday, January 23 • 12PM PT
Developing Your Product Marketing Career
Virtual Event
Anna Gallop
Bianca Laurendine, CSM, CSPO
Tetyana Yankovska
+365
attendees
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Jeffrey Vocell
Jeffrey Vocell
Panorama Education Head of Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Katharine Gregorio
Katharine Gregorio
Adobe Sr Director of Product Marketing, Creative Cloud
Susan "Spark" Park
Susan "Spark" Park
Monzo Director of Product Marketing
Jackie Palmer
Jackie Palmer
ActiveCampaign VP Product Marketing
Alissa Lydon
Alissa Lydon
Dovetail Head of Product Marketing
April Rassa
April Rassa
Clari VP, Solutions Marketing
Natala Menezes
Natala Menezes
Dialpad Vice President Product Marketing
Marcus Andrews
Marcus Andrews
Pendo Sr. Director of Product Marketing