There are a lot of frameworks and approaches to positioning and messaging, but I’ve found that a simple document including the following elements is most effective:
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Tell the story: Starting with a narrative acts as a forcing function to ensure you’ve thought through the positioning and can tie it all together in straightforward, customer-facing language. Amazon’s internal press release is a good framework to get started.
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What is it? A single sentence that describes the offering. No fluff. Keep it simple.
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Who is it for? Define your target audience or personas. Be as specific as possible and focus on who cares most, not just anyone who may find value in the offering.
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What problem does it solve? A short statement that frames the customer problem (the “from” state) aligned with the category POV. Include supporting statistics and data points whenever possible.
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How else might a customer solve this problem? Include competitors as well as workarounds, apathy, or the status quo.
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What are the key benefits? Focus on the top benefits that matter most to your target audience, not all of the benefits.
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How is it different? How the offering solves the problem better, differently, and/or more effectively than the alternatives.
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How can you prove this? Proof points or reasons to believe that support out your claims. These may be supporting features, data points, or customer quotes.
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Core messaging elements: These are the “greatest hits” or the pre-approved statements that internal stakeholders will use verbatim. They may include a tagline, elevator pitch, etc. All other messaging is developed and tailored to audiences and channels using the positioning and messaging as guidance.
To the second part of your question, I don’t think it matters if you are starting from scratch or updating existing positioning and messaging, as long as you include these core elements.