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Do you have experience with competitive intelligence tools like Crayon or Klue?

I've been investigating how we can do competitive intelligence, battlecards, etc. better and come across tools like Crayon and Klue. I like a lot of their thought leadership, but I don't understand the value proposition of why I would use such tools. Can you quantify the value they've gotten out of paying for such solutions rather than just using their best practices and creating your own artifacts for sales teams?

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2 Answers
  1. Julie Brown
    Julie Brown

    Project Product Fractional Product Marketer & Event Strategist | Formerly Securitas (STANLEY Security), Conga (Apttus), SAP, Aprimo (Teradata), Salesforce (ExactTarget) • 3y

    Great question! I've used one of those vendors in the past and have evaluated various others. I have found a number of reasons why these tools are extremely helpful: They save so much time vs. manually searching through Google (setting up Google Alerts) or scrolling through social media. It is nearly impossible to do your day-to-day PMM work plus keep tabs on your competitors. Having an app that automatically gives you daily updates is a true time saver. I would estimate it saved the PMM team 5- ...Read More

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  2. Juan Palma
    Juan Palma

    2y

    This depends on your CI program's maturity. I've only ever used the tools in my career to address scale and user experience, but haven't found them to be particularly capable of adding anything to the grunt work of detailed, industry/product specific competitive intelligence. In my career, side-by-sides with value propositions have been more important to the enablement nature of our CI program, for which we used CompeteIQ. It's still manual work on the backend to understand the features/function ...Read More

    259 Views

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