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What have you seen work best for how to create messaging behind the reason for price increase? Is it features? Is it the underlying value? Other?

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3 Answers
  1. Alex Rodrigues
    Alex Rodrigues

    Superhuman Head of Marketing & Growth | Formerly Google, Plaid, early Venmo • 9mo

    Price increases work best when they’re paired with meaningful customer value. It’s natural to adjust pricing as your product grows, but unless you were seriously undercharging to begin with, it’s hard to raise prices without also raising perceived value. Here are strategies I’ve found effective: Launch new featuresAdding net new value is the clearest signal that pricing should evolve. Announcing new capabilities right before or at the same time as a price change makes the increase feel earned. C ...Read More

    1,051 Views
  2. Christy Roach
    Christy Roach

    AirOps CMO • 3y

    The best advice I have for messaging around a price increase is to clear, concise, and customer focused. No matter why you’re changing your prices or how justifiable the price change is, a customer is not going to be excited about having to pay more. The biggest mistakes I see in pricing are when companies are too self-congratulatory in how great their product is and why it’s a no brainer to pay more and, on the flip side, companies that are too apologetic or clearly worried about customers bein ...Read More

    2,950 Views
  3. Dee Johns
    Dee Johns

    Self Employed Product Marketing Leadership (Interim & Fractional) | Formerly Xero, Karbon, ApprovalMax • 4mo

    I’ve seen price increases land better when they’re positioned as a reflection of momentum – not just new features, but a platform that’s clearly evolving. Over the course of a year, if you’ve shipped dozens of meaningful improvements, expanded use cases, strengthened performance, and deepened integrations, that signals something important: the product isn’t static. It’s growing in relevance and depth. That’s the story. Rather than saying “we’re charging more because costs have gone up,” the fram ...Read More

    197 Views

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