Sharebird

What indicators should we look out for to know to hit pause to test messaging? (many launches go to quickly to test messaging before it hits market)

Answer
3 Answers
  1. Anjali T. Cameron
    Anjali T. Cameron

    Landed Head of Marketing • 7y

    Agreed that often in the race to get a product to market, teams will put their best messaging idea forth, run it out for a quick test and then launch. I think there are a few ways to check that you’re on the right path or if pausing is required. Internal comprehension - at least in the case of Upwork we’re lucky that we collaborate with many freelancers internally. So when they see the messaging and find it confusing or have a lot of questions about a launch that are clearly not obvious through ...Read More

    1,696 Views
  2. Harsha Kalapala
    Harsha Kalapala

    AlertMedia Vice President Product Marketing | Formerly TrustRadius, Levelset, Walmart • 4y

    Getting messaging right is hard. We tend to get biased on our own messaging and copy after staring at versions of it for hours and days. It is important to get objective pulse checks from people closely resembling your target audience. If the message tends to focus heavily on features and the product’s benefits vs. the customer outcomes, that’s a sign of missing the mark. I always say the story should not be about what the product can do for you, but about what you can do with the product. The l ...Read More

    421 Views
  3. RJ Gazarek
    RJ Gazarek

    SolarWinds Director of Product Marketing | Formerly Veracode, Atlassian, Amplitude • 7y

    This is one of my favorite topics, and one I'm going to be writing an article on, so I'm glad to see you asked it here! A big red flag as a PMM is when your customer base is incredibly polarized in the satisfaction of a feature or product. When you have half of your customers who absolutely love it, and the other half absolutely hate it, there is a really good chance that the messaging/positioning isn't consistent. The people that hate it, were probably "sold" something that the product doesn't ...Read More

    706 Views

Related Ask Me Anything Sessions

Top Product Marketing Mentors