There are two major ones I’ve used over the years. The first is pipeline generation--how much pipeline is generated by the campaigns or sales plays that are tied to the launch The second is use case adoption. There are different tools and ways to measure it but ultimately it’s usually a CRM report you can pull and analyze which use cases are being adopted, and what are customers using your product for. If it’s tied to the key use cases you promoted during the launch, and even better if there’s ...Read More
What key metrics do you track to measure post-launch success beyond just vanity numbers like downloads or sign-ups?
-
1,725 Views
-
Appcues VP Marketing • 2y
Orient yourself and every other stakeholder to usage and adoption goals. Adoption takes time. When revenue targets are involved, adoption rates can and should serve as a leading indicator of success. How many or what percent of customers have viewed the feature? Actually meaningfully engaged with it? Have used it more than one time? How you set the adoption goal will be unique to your product and objectives. I'd also encourage you set these goals on a customer segment level vs the entire custome ...Read More
462 Views
Related Ask Me Anything Sessions
WhatsApp Consumer Product Marketing Lead, Nil Onal on Product Launches
March 26 @ 10:00AM PT
Iterable Head of Product Marketing, Gray Hardell on Product Launches
March 19 @ 11:00AM PT
Top Product Marketing Mentors
-
Sapphire ReelsView ProfileSenior Director of Product Marketing · Atlassian
-
Jackie PalmerView ProfileVP Product Marketing · ActiveCampaign
-
Raman SharmaView ProfileProduct Marketing Leader (Microsoft / DigitalOcean / Sourcegraph / Confluent)
-
Bhavika ThakkarView ProfileSr. Director of Product Marketing & Growth- Copilot · Microsoft
-
Kuber SharmaView ProfileSr. Director of Product Marketing · UiPath
-
Lily SassoonView ProfileDirector, Core HR Marketing & Content · Rippling
-
Desiree MotamediView ProfileCMO - Next Gen Platform · Salesforce
-
Marina Ben-ZviView ProfileProduct Marketing Leader · Atlassian
-
Jeremy HemsworthView ProfileSr. Director of Product Marketing · Atlassian
-
Jessica SeitzView ProfileHead of Product Marketing, Platform Experiences & Agents · Atlassian