Who should own the customer data? Customer success or Revops or Sales or another department?
BuildOps VP, Revenue Operations • 3y
The answer is, it depends. It depends on exactly what you're referring to when you say "customer data," how your org is setup, and where the data lives. Customer data i...
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HubSpot Vice President of Revenue Operations • 1y
No singe department owns customer data. The GTM Data or the CDO office (depending on your org design) is responsible for data integrity and accuracy. A clear data governa...
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