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Revenue Operations
Revenue Ops Stakeholders
Customer Success / Revenue Ops Alignment
Customer Success / Revenue Ops Alignment
Who should own the customer data? Customer success or Revops or Sales or another department?
2 Answers
Consistent revenue growth and renewals are both touted as super important in my org, but net new sales seems to be more important to leadership than retention. How can a revops role help with that?
3 Answers
Do I need to have a CS ops role? When should I think about one if we don’t have one. Should this role report to Revops or somewhere else?
2 Answers
How can revops and the CS leader work together without anyone feeling like revops is “stepping on cs toes?”
3 Answers
Isn’t revops just reporting and dashboards? Why does CS need more of that?
1 Answer
Marketing and sales don’t understand the reasons that drive lost renewals and they just seem to blame CS. How can revops help align with all departments so that we can all work together to understand the challenges facing renewals?
2 Answers
My org has a completely separate ticketing system for CS issues that is siloed to only CS reps. What’s the best way for revops to help with this situation? Why is it important to remove a silo like this?
1 Answer
Why should customer success and revops be aligned or work together? What’s the tangible benefit?
2 Answers
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