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How do you go about resolving conflict between team members?

Jessica Holmes
Adobe Director, Adobe Sales AcademyJanuary 7

Oftentimes, conflict exists because we aren't listening or are unwilling to consider another person's perspective. I've found the best way to resolve conflict between team members is to actively listen to understand each party's viewpoint while remaining neutral to avoid taking sides, and  encourage communication to find common ground or goal.  You may find the right answer lies somewhere in the middle of both parties.

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