Angus Maclaurin

Angus Maclaurin

Director of Product Marketing, Bill.com
I am a consumer-driven technology marketer focused on finding product/market fit for innovative products. I have traveled to over 40 countries, studied anthropology, spent 4 years in analytics, and...more

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Angus Maclaurin
Director of Product Marketing
I use every resource I can to gather customer and user feedback, both internally and externally. First and foremost, I always prioritize talking directly to customers. Make time for customer conversations every month at a minimum. In addition, I leverage many of the following sources of feedback:...more
Angus Maclaurin
Director of Product Marketing
First off, I would say that Product Marketing is in demand in the market and the most critical skill set is a passion for understanding the customer and crafting messaging. If you can show a deep empathy for customers and research how a product actually matches a specific customer need, then you ...more
Angus Maclaurin
Director of Product Marketing
Product Marketing plays a critical role in launching products, but it is harder to measure. This question can come up frequently in performance reviews and setting OKRs for the coming year. Product Marketing owns several key areas of product launch - from defining customer needs and key features ...more
Angus Maclaurin
Director of Product Marketing
My experience in PMM has often been defined more by organizational structure and openness more than a type of product. The three biggest factors I’ve seen that impact product marketing’s role in an organization are the following: Reporting structure: Where does PMM report to? To the CEO, the CMO...more
Angus Maclaurin
Director of Product Marketing
I’ve come in as the first PMM at several companies. My experience has been different every time, and I’ve learned a few hard lessons on rushing in too quickly. A large chunk of the first 90 days centers around education and getting quick wins. 30 days: Understand Figure out who does what. If yo...more
Angus Maclaurin
Director of Product Marketing
I’ve been a one person PMM-team several times in the last decade and encountered the same challenges. More of my management experience comes from my analytics and innovation roles in the past. I'd recommend that you find ways to onboard people or be a mentor or teacher to others. A chunk of these...more
Angus Maclaurin
Director of Product Marketing
PMMs are often tied to specific products more than lifecycle stages. In general we aim for a 3:1 PMM to PM ratio - meaning the PMM needs to have deep knowledge about each of those products, market needs, and personas. They should be the expert in a product from end to end. It’s not ideal if a PM ...more
Angus Maclaurin
Director of Product Marketing
In the ideal state, I consider Product Marketing to have 5 stages starting from market insights. 1. Understand the Market: outline the potential opportunity and existing competition 2. Define Personas and Needs: define the core customer, their needs, and their current solution 3. Deve...more
Credentials & Highlights
Director of Product Marketing at Bill.com
Product Marketing AMA Contributor
Lives In Oakland, California