Sharebird
Level Up Your Career
Learn the best practices and latest trends directly from leaders in your field
Richard Shum

Richard ShumShare

Director of Product Management, Splunk
Content
Most Relevant
Richard Shum
Director of Product Management at Splunk January 11
When I prioritize or stack rank a list of items, I typically find it helpful to understand how each item can (a) deliver customer impact and (b) increase engineering h...Read More
Most Relevant
Richard Shum
Director of Product Management at Splunk January 11
Ideas can come from many places. They include customer feedback calls, customer troubleshooting sessions, customer submitted ideas (at Splunk, we have an idea submissi...Read More
Most Relevant
Richard Shum
Director of Product Management at Splunk January 11
Before jumping into the "must do" work, it's best to understand the reason for doing the work.  Sometimes the "must do" work is warranted. For example, compliance coul...Read More
Most Relevant
Richard Shum
Director of Product Management at Splunk January 11
In my mind, several groups of stakeholders often influence the roadmap. They include your customers (both internal and external), your product team (e.g., engineering,...Read More
Most Relevant
Richard Shum
Director of Product Management at Splunk January 11
It's always good to review roadmaps with leadership on an ongoing basis. These touchpoints allow you to keep your leadership informed and give you the opportunity to s...Read More
Most Relevant
Richard Shum
Director of Product Management at Splunk January 11
Say exactly that "We're pivoting our product. There are a lot of unknowns and it's difficult to plan too far out." It's perfectly fine to communicate honestly. If ther...Read More
Most Relevant
Richard Shum
Director of Product Management at Splunk January 11
Who to focus on often depends on the maturity of the product. At the beginning stages of the product, we focus heavily on prospective users. When the product is mature...Read More
Credentials & Highlights
Director of Product Management at Splunk
Product Management AMA Contributor
Knows About Product Management Skills, Product Management Career Path, Product Vision, Product Ro...more