I view projects and priorities as "Big Rocks" and "Small Projects." The big rocks are foundational work streams for the business and will help drive the business forwa...Read More
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What's your framework to prioritizing needs/deliverables when you're the first revenue operations manager at a company establishing the function?
Most of the time, you can find rev ops teams being the busiest teams. There is usually no downtime as in sales; there is a quarterly cycle, and planning happens every ...Read More
The sales ops team is organized by a "Global" team and a "Regional" team. We have three global teams: 1. sales strategy & planning, 2. sales analytics & insights, and ...Read More
How would you recommend dividing workload in the short-term if your revenue operations team has only one or two people responsible for covering multiple products with complex features, so as best to support long-term growth and expansion of the team?
When there are only one or two team members, I would have the team focus on mission-critical projects only. The three main areas would be 1: Sales process & forecastin...Read More
Common traits are resilience, collaboration, and the ability to communicate effectively. I am sure these can apply to other roles as well. Also, I see all these as lea...Read More
Credentials & Highlights
Director Sales Operations at Intercom
Knows About Revenue Operations, Finance / Revenue Ops Alignment, Revenue Ops 30 / 60 / 90 Day Pla...more