What do the best revenue operations candidates have in common, as a hiring manager?

Common traits are resilience, collaboration, and the ability to communicate effectively. I am sure these can apply to other roles as well. Also, I see all these as learnable skills that can come with practice and experience. Resilience: Rev Ops is a job where there is never a dull day. Priorities will shift quickly, and fires will happen frequently. There will be times when you are dealing with emotional stakeholders and receiving complaints, or things did not turn out the way that was planned. ...Read More

I've hired many RevOps professionals with diverse backgrounds. But they all have several things in common: They are smart. RevOps can get complicated and you need smart people who can keep up. They are quick learners. It's rare to hire individuals with practical RevOps experience. As a result, you need to find people who can learn quickly and make an impact. They are analytical. Goes without saying, but a big component of RevOps is data/analytics. Need analytical thinkers thatvnot only can provi ...Read More

As one of my early mentors thought me, hiring is the most important thing I can do as a leader. Hiring high caliber individuals is the best predictor of success of a team. When hiring for new Rev Ops team members, we fundamentally look for candidates who demonstrate two traits: "Scientist" Distills complex data into a "so what". Understands cause-effect relationships. Natural problem solver. "Business leader" Challenges the status quo. Focus on what matters. Comfortable in making tough calls. A ...Read More

Understanding the importance of Churn, topped with the ability to manage Churn. Churn is the greatest destruction of value for most SaaS companies…and people significantly underestimate it.  We are experiencing the first significant economic headwinds since SaaS became mainstream. Companies that can efficiently retain their customers during significant economic headwinds will be the ones that survive (and hopefully thrive).  To be able to do that, you need people who understand Churn as well as ...Read More

The strongest Revenue Operations professionals I’ve worked with tend to share two key traits: structured thinking and proactivity. Rev Ops is often asked to tackle open‑ended, complex questions that don’t have obvious answers. The ability to break ambiguity down, lay out a clear path to an answer, and approach problems in a structured, hypothesis‑driven way is incredibly valuable. It helps teams move faster and land on better outcomes. Proactivity is just as important. The easy path in a new rol ...Read More

Couple thoughts: - Positive energy: the capacity to GO with relentless passion and a positive attitude. This sets the tone for others, sparks energy, and creates a culture of winning together.  - Ability to execute: Everyone wants the word "strategy" in their title; however, I like to surround myself with doers too. Find people who want to charge any hill (their idea or not).   - Comfort working at all levels of the organization (from interns to execs): Folks with composure in all situations and ...Read More