What metrics do you use to evaluate the ongoing performance and relevance of your AI models and tools?
2 Answers
Gainsight Associate Director, Client outcomes • 9mo
Thanks for the interesting question.Performance assessment on any new rollout of AI models plays a crucial role.Think from the perspective of a new agent/AI feature that ...
1090 Views
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 1y
Model Performance Metrics: Accuracy, Precision, Recall and some other measures here.Operational Metrics: Latency (time taken for generating responses, the lower the laten...
654 Views
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