How do you balance user requests with optimal design? How do you balance your work life with your personal life? What is your marathon PR?

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3 Answers

Product Strategy

Kie Watanabe

HubSpot Group Product Manager • 3y

Lots of balancing! Balancing effectively summarizes the job of a PM. Jokes aside... Balancing user requests v. optimal design I pay much closer attention to the user's pain (vs. the user's request). Abstracting the problems we’re trying to solve creates room for the team to take in further context (per the four lenses mentioned above) and come up with creative, innovative solutions that can also be validated and iterated on along the way. I also know I am not a design expert. I have been so fort ...Read More

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Manjeet Singh

Salesforce Senior Director of Product Management • 1y

This is a 3 parts question, so let me take it one by one:Balancing user requests with optimal design: This comes down to mastering the art of prioritization as a PM. Pick a framework. For design I prioritize user requests based on frequency, impact, and alignment with product vision Conducting usability testing to validate design decisions, and have two version of design. A North Star to show end to end journey (to excite customer and cross functional team) and a smaller version that team can ac ...Read More

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Mike Arcuri

Meta Director of Product - Horizon Worlds Platform & Creation Tools | Formerly Microsoft, Photobucket, 5 start-ups • 2y

User requests are the kind of thing you should always be monitoring, but always consider in the context of your overall behavioral metrics and product strategy before reacting. A good phrase is to "take feedback seriously, not literally." You might be receiving very skewed data in user requests. There could be a selection bias in the customers who write feedback or leave reviews. The needs of your loudest power users might not match the most important problems and opportunities for your overall ...Read More

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