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What are your favorite frameworks or visuals to prepare for customer conversations?

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  1. Sarah Joshi
    Sarah Joshi

    Atlassian Director of Product • 11mo

    Not a framework or visual but I love to review any piece of data I can get my hands on about the customer before we meet. We also have an internal sync with the account team ahead of our customer briefings to align on goals for the meeting, background on the customer, and areas I should be prepared to speak about. We have some awesome internal tools that show me what Atlassian products the customer owns, adoption levels for each product and key features, open opportunities, etc. This is super he ...Read More

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