Superhuman Head of Product, Enterprise • 6h
The clearest signal is that the team is looking beyond the immediate number. Its easy to hit a short-term growth target by burning long-term trust. A few patterns I look for: Guardrail metrics are healthy: growth efforts aren't coming at the expense of retention, satisfaction, or the quality of engagement. If acquisition is up but churn is quietly rising, that's reactive growth, not intentional PLG. Long-term metrics are part of the conversation: LTV, annual retention, and expansion revenue are ...Read More
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