Sharebird

Product Strategy · Product Innovation

Pavan Kumar
Pavan Kumar

Gainsight Director, Product Management | Formerly Cisco • 3mo

Data-driven decisions, for me, are about combining data, context, and judgment - not just relying on dashboards.Start with a clear question or hypothesisWhat decision am ...
366 Views

How do you do customer discovery, and what is the hardest thing for you about it?

How do you go about figuring out what the most impactful problems are for you to solve for your customers? How do you validate that they are really problems and how many users have those problems?

James Heimbuck
James Heimbuck

ATG Group Product Manager | Formerly Doppler, GitLab, Twilio/SendGrid • 1y

Talk to customers, talk to customers and talk to customers!! Any time you have a chance to talk to a customer or a potential customer take it! I find that mixing qualita...
1,236 Views