Gainsight Director, Product Management | Formerly Cisco • 2mo
Breakthrough ideas don’t come from brainstorming sessions. They come from seeing what others overlook and connecting the dots early. In practice, they emerge from a combination of deep customer understanding, technology shifts, and internal signals. A key input is immersing in customer workflows and identifying friction that teams have simply learned to live with. These normalized pains are often the most valuable opportunities. Attention to power users and edge cases also helps. What they are t ...Read More