Gainsight Director, Product Management | Formerly Cisco • 2mo
Most product managers don’t fail at innovation because of lack of ideas, but because they approach it with the wrong mindset and operating model. Starting with solutions, not problems Jumping to features instead of deeply understanding customer pain Leads to incremental improvements, not breakthrough value Over-indexing on existing customers (often the biggest trap) Optimizing for current power users while ignoring new personas or unmet segments Limits expansion and creates local maxima Confusin ...Read More