How do you approach an environment where there has been no formal launch process and make sure you get the buy-in from engineering and product management?
I actually don't have much experience with this, I'm sorry! I wonder if you should just start rolling out / following a lightweight launch process to show-not-tell how it can help? I'm getting an error that my answer is to short so I am typing more but again, I haven't really experienced pushback on having a launch process in the past.
When there’s no formal launch process, chaos can easily and does creep in. I’ve found that creating a flexible tiering system is a great way to organize launches, prioritize effectively, and bring structure to the team while earning buy-in from engineering and product management.
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Establish a tiering framework:
I categorize launches into tiers based on impact and effort. For example:Tier 1: High-impact, cross-functional launches that require significant resources (e.g., a new product or major feature).
Tier 2: Mid-level enhancements that impact specific teams or segments.
Tier 3: Quick wins or small updates with minimal cross-functional involvement.
This framework helps everyone see that not every launch gets equal attention and ensures resources are allocated where they’ll drive the most value.
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Get alignment on the “why” behind the system:
Early on, I bring stakeholders into the conversation and explain the benefits of tiering:It reduces chaos by setting clear priorities.
It prevents burnout by focusing efforts on high-impact launches.
It ensures visibility into what’s happening across teams.
For example, I’ve framed it like this: “Not every update can have a full campaign, but this system ensures Tier 1 launches get the spotlight they need, while Tier 3 still moves efficiently without derailing anyone.”
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Define roles and responsibilities:
I clarify who does what for each tier. For instance:Tier 1 might involve a detailed GTM plan, executive reviews, and a coordinated launch.
Tier 2 could rely on product marketing and sales alignment but skip the heavy campaign lift.
Tier 3 might just need a quick announcement and documentation update.
This structure makes it easier for engineering and product teams to commit their time and effort where it matters most.
Start small and iterate:
I roll out the system gradually, often starting with a retrospective on past launches to highlight inefficiencies. Once, I introduced a pilot version for just one quarter to show how the tiering system could streamline our work and reduce last-minute scrambling.Measure success and refine:
After implementing the system, I track outcomes like fewer launch delays, clearer communication, and better resource allocation. I also invite feedback from engineering and product to make sure it works for them.Create visibility:
I use simple tools like a shared calendar or roadmap to show where each launch falls in the system. Transparency ensures everyone knows the priorities and feels confident in the process.