Question Page

How do you balance strategic (annual) messaging/campaign theme with the need to be responsive to the market?

Ashley Faus
Atlassian Head of Lifecycle Marketing, PortfolioOctober 25

You should have different types of messaging:

- Overarching brand message
- Product messaging
- Campaign/event/launch messaging

This^^ allows you to adapt to market and customer changes without scrambling or pivoting so often that your audience can't remember what you do.

Too many teams try to create a single message house, meant to cover all use cases. But having messages tailored for the audience, offering, and time horizon helps you strike this balance.

I'd say the overarching brand message and product message can go through the annual refresh and alignment process, while the campaign/event/launch messaging goes through a quarterly or half refresh, based on the timing of the relevant event. If there's a market-moving change, then you can revisit the brand or product messaging before the annual refresh.

1932 Views
Sharebird Mentors Networking Event
Wednesday, February 12 • 12PM PT
Sharebird Mentors Networking Event
Virtual Event
Jon Rooney
Paul Rudwall
Leah Brite
+12
attendees
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Jeffrey Vocell
Jeffrey Vocell
Panorama Education Head of Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Susan "Spark" Park
Susan "Spark" Park
Monzo Director of Product Marketing
Alissa Lydon
Alissa Lydon
Dovetail Head of Product Marketing
Katharine Gregorio
Katharine Gregorio
Adobe Sr Director of Product Marketing, Creative Cloud
Jackie Palmer
Jackie Palmer
ActiveCampaign VP Product Marketing
Marcus Andrews
Marcus Andrews
Pendo Sr. Director of Product Marketing
April Rassa
April Rassa
Clari VP, Solutions Marketing
Leah Brite
Leah Brite
Gusto Head of Product Marketing, Benefits