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How do you get internal teams to adopt new messaging?

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2 Answers
  1. John Withers
    John Withers

    Atlassian Head of Product Marketing, Bitbucket • 2y

    Broadly speaking, as it relates to messaging adoption, there are two categories of stakeholders: Sales and everyone else. Let’s start with “everyone else,” which is far simpler. Messaging adoption should be programmatic and simple: You draft messaging, get multiple rounds of feedback, have it signed off, and then use it as the basis of everything you and your stakeholders produce (eg, launch comms, web, blog, PR, etc). Your organization likely has a well-defined messaging framework that serves a ...Read More

    659 Views
  2. Maureen Sitterson
    Maureen Sitterson

    Etsy Senior Director, Seller Growth & Retention • 2y

    Leaning on research and data to project the impact of new messaging and show internal teams why it will matter to customers is most effective. This could come in many formats - showing the potential size of the business opportunity or showing how customers are currently responding to messaging are a few different ways that can help others clearly see your point of view and why you believe a change is necessary. Without a clear articulation of the "why" behind what you're proposing, it's much mor ...Read More

    1,669 Views

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