Carta Vice President Product Marketing • 9mo
Three important considerations in forming KPIs:1. Make sure that you can confidently attribute movement in the KPI to your product release or launch. So broad metrics like churn or retention are super hard to map back to PMM-led initiatives (unless you're doing a highly controlled experiment).2. If you don't own the data, make sure that you have identified the stakeholder who does and got buy in that the KPI is trackable.3. Balance lagging with leading indicators. Particularly around product ado ...Read More