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What are the most common KPIs for a product launch?

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3 Answers
  1. David Esber
    David Esber

    Twilio Senior Director, Product Marketing • 6mo

    The first starting point for any launch is to align with stakeholders on what we're trying to achieve. Especially when first partnering with PMs where there's an "if we build it they will come mentality" I find that it's helpful to anchor on our north star outcome alignment. I generally break this down into three categories: New revenue: releases that bring in new customers or result in expansion revenue. We might measure this through customer sign-ups, eARR increase, or conversion from free tri ...Read More

    1,892 Views
  2. Kuber Sharma
    Kuber Sharma

    UiPath Sr. Director of Product Marketing | Formerly Salesforce, Tableau, Microsoft • 1mo

    David's framework for anchoring on north star outcomes first is right. The mistake I see most often is teams tracking 15 KPIs and calling it rigor. That's just spreadsheet anxiety with a dashboard. I split launch metrics into two buckets: what we promise the business, and what we track internally to know if the launch is actually working. The business-facing commitments stay short: pipeline influenced in the first 90 days, win rate delta on deals where the new capability was part of the conversa ...Read More

    150 Views
  3. Charlene Wang
    Charlene Wang

    fmr Qualia, Coupa | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 1y

    A successful product launch goes beyond simply introducing a product to the market. It involves generating strong customer interest, achieving measurable market impact, and establishing a foundation for sustainable growth and customer satisfaction & retention. For product marketers, a successful launch typically means meeting or exceeding key performance goals across several areas, including revenue, market penetration, customer satisfaction, and brand advocacy. The following KPIs can help p ...Read More

    1,270 Views

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