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What are the biggest surprises when going from a company where revenue operations was established to one where you have to establish revenue operations?

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3 Answers
  1. James Darragh
    James Darragh

    dbt Labs Head of Revenue Operations • 3y

    I think the biggest surprise is what you take for granted when rev ops is already an established function. The problems and decisions you make affect many more people at an established org - but they are very different in scope (instead of deciding accelerator percentage buckets on a comp plan, you’re thinking about how to pay people commissions in general or if accelerators should even exist). The decisions you make when establishing a rev ops function set a precedent that people will look back ...Read More

    2,727 Views
  2. Melissa Sinclair
    Melissa Sinclair

    Shopify Senior Revenue Operations Lead • 2y

    A few things come to mind for me when reading this, I've worked both at small and large companies. This is what I've noticed: 1. Scope: The scope of responsibilities is often narrower due to limited resources in a small company. Ex. could be you have enablement individual/team, process optimization focussed individual/team. At a large company may involve multiple teams, complex processes, and a broader range of functions, including various enablements teams, role specific operations (ie. marketi ...Read More

    1,125 Views
  3. Kayvan Dastgheib-Beheshti

    Payscale VP, GTM Operations & Business Intelligence • 2y

    The biggest surprises for me fall into two buckets, Ownership of RevOps Responsibilities and how Salesforce has been implemented. Ownership of "RevOps" Responsibilities: One of the biggest surprises is discovering who currently owns the responsibilities that are typically managed by RevOps. In companies with an established RevOps function, these responsibilities are well-defined and centralized. However, in organizations without RevOps, various teams may take on these tasks based on their maturi ...Read More

    732 Views

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