Alok Kolekar

Sr. Director, Revenue Operations, Podium

Content

What do you think about your first 30/60/90 day goals when coming in as the Head of revenue operations in a startup that didn't have revenue operations managers before?

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

Within the first few weeks I will meet with my immediate and extended stakeholders to understand: * Top of mind concerns/pain points * Existing processes, current state, and potential gaps in resources, tools etc This will then drive my list of: - Quick Wins/Goals (30 Days) - Mid-Term Wi......Read More

966 Views

What should you aim to do in your first month and your first quarter?

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

In the first month I would aim to meet with my key stakeholders, understand some of their recurring pain points and try to address 1-2 of those pain points right-away (<30 days) to develop trust. This is likely to be a balancing act since you want to be careful about unintended consequences and n......Read More

900 Views

What's your framework to prioritizing needs/deliverables when you're the first revenue operations manager at a company establishing the function?

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

My framework for prioritizing is a bit qualitative in that it is something I have gotten a feel for over time. In general I will try to allocate: * 25%-30% of my time on long-term strategic priorities (eg: Optimizing territories for improved rep performance, improving attach rates for futur......Read More

815 Views

What's the most effective way to scale a revenue operations team beyond the first revenue operations manager?

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

The optimum way to scale a team I believe is to take a step back and assess the current status of the team and conduct a gap analysis. This entails: * Understanding clear roles and responsibilities and establishing swim lanes if they are not obvious. This should provide a good framework for......Read More

570 Views

What questions should you ask during your one-on-ones with your cross-functional teams during your first month at the company?

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

Generally I like to ask people their their top 2-3 priorities and/or pain points which forces people to think about their most pressing issues and helps me formulate my 30/60 day plan around those responses. Having said that, here are some specific questions I would consider: * How do you int......Read More

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What framework do you use when assessing a new opportunity at a different company?

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

I would typically evaluate a list of questions that can be grouped as follows: Impact * Would this opportunity allow me to make a meaningful impact that could make the function/company significantly more efficient? Growth/Learning * Is the company on a high growth trajectory and/or p......Read More