Dhwani Dalal

Director, Sales Strategy & Operations, DocuSign

Content

How do you measure your own success in your role?

Dhwani Dalal

DocuSign Director, Sales Strategy & Operations • June 28

Rev Ops is one function where one person can typically do a ton! Its hard when the role isn't clearly defined and you spend time on different initiatives. A few ways I measure success: * Results-Oriented Approach: I gauge success by assessing the tangible outcomes and results achieved in any......Read More

850 Views

What's a good way to approach decisions that other teams feel they should own vs. Revenue Operations feels they should own?

Dhwani Dalal

DocuSign Director, Sales Strategy & Operations • June 28

* Understand Perspectives: Taking the time to understand the concerns and expertise of the other teams involved and why there are differing takes on ownership * Collaborative Discussion: Initiate an open and collaborative discussion to explore different viewpoints and potential soluti......Read More

544 Views

How do you build better relationships with demand generation?

Dhwani Dalal

DocuSign Director, Sales Strategy & Operations • June 28

This is an age old adage - more often than not, Rev Ops & Demand Gen teams tend to have friction. I think the root of the cause usually stems from a handful different items * Data Standardization - Most ops and demand gen teams view the same data differently, and have different sources of tr......Read More

516 Views

How do you structure your revenue operations team?

Dhwani Dalal

DocuSign Director, Sales Strategy & Operations • June 28

There are multiple ways to structure rev ops teams, the ones I've found to be the most successful capture the GTM funnel end-to-end which helps bridge silos, and builds a cohesive Ops function. A rev ops team with Ops across CS, Sales, Marketing, Partner Ops, BA Design within one function help......Read More

509 Views

What are some tried and true strategies to drive alignment cross-functionally for a remote team?

Dhwani Dalal

DocuSign Director, Sales Strategy & Operations • June 28

Remote and hybrid work environments have changed how we would typically engage with different teams. Driving alignment cross-functionally while remote requires intentional effort and strategies to make sure teams can work cohesively. Couple strategies include: * Establish clear goals and expect......Read More

444 Views

How do you approach building successful partnerships across multiple functions?

Dhwani Dalal

DocuSign Director, Sales Strategy & Operations • June 28

Building successful partnerships requires collaborative approach. A few things I always consider: * Understand the Functions: Gaining a deeper understanding of each function and their respective goals, challenges, and priorities. This knowledge helps identify areas of alignment and collab......Read More