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What are some KPIs that you find over-hyped and/or unimportant?

Michael Hargis
Tealium SVP, Revenue Operations3y
This is a great question. A big one for me is Total Pipeline, or Rolling 12 pipeline. I don't think that metric tells you much without additional context. Sometimes ...
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3147 Views
Sowmya Srinivasan
HubSpot Vice President of Revenue Operations1y
What are some KPIs that you find over-hyped and/or unimportant?Any metric that may look impressive but doesn’t really move the needle on the business is over-hyped or uni...
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738 Views
Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
Here are some pitfalls I've seen when defining rev ops KPIs:Focusing on just lagging indicatorsMissing KPIs that cover the entire GTM market teamFocusing on generic leadi...
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878 Views
Katie Cook
Salesforce Senior Director, Sales Strategy & Operations2y
So I may get drummed out of the Sales Strategy business for this answer, but I would have to say "raw" Pipe Generation. Yes Yes I know thats crazy! I very specifically in...
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1686 Views
Josh Chang
HubSpot Director, GTM Strategy & Revenue Operations2y
This might be a little controversial, but I think a lot of the multi-touch media mix attribution models you'll see from vendors and companies are supremely over-hyped UNL...
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834 Views
Dhwani Dalal
DocuSign Director, Sales Strategy & Operations1y
● Over-hyped: Vanity metrics like social media impressions or raw lead counts without qualification.
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705 Views
Tyler Will
Intercom VP, Revenue Operations | Formerly LinkedIn1y
I don't think there are many RevOps-related KPIs that are over-hyped or completely unimportant (we're not dealing with Community-Adjusted EBITDA here). The important thin...
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518 Views
Ignacio Castroverde
Cisco Senior Director, Global SMB & Mid-Market Sales Acceleration and Program Office2y
When selecting KPIs for Revenue Operations (RevOps), it’s essential to pass each potential metric through the “so what” test, ensuring it aligns with our organisational g...
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519 Views