What are some KPIs that you find over-hyped and/or unimportant?
8 Answers
Tealium SVP, Revenue Operations • 3y
This is a great question. A big one for me is Total Pipeline, or Rolling 12 pipeline. I don't think that metric tells you much without additional context. Sometimes ...
3147 Views
HubSpot Vice President of Revenue Operations • 1y
What are some KPIs that you find over-hyped and/or unimportant?Any metric that may look impressive but doesn’t really move the needle on the business is over-hyped or uni...
738 Views
Here are some pitfalls I've seen when defining rev ops KPIs:Focusing on just lagging indicatorsMissing KPIs that cover the entire GTM market teamFocusing on generic leadi...
878 Views
Salesforce Senior Director, Sales Strategy & Operations • 2y
So I may get drummed out of the Sales Strategy business for this answer, but I would have to say "raw" Pipe Generation. Yes Yes I know thats crazy! I very specifically in...
1686 Views
HubSpot Director, GTM Strategy & Revenue Operations • 2y
This might be a little controversial, but I think a lot of the multi-touch media mix attribution models you'll see from vendors and companies are supremely over-hyped UNL...
834 Views
DocuSign Director, Sales Strategy & Operations • 1y
● Over-hyped: Vanity metrics like social media impressions or raw lead counts without qualification.
705 Views
Intercom VP, Revenue Operations | Formerly LinkedIn • 1y
I don't think there are many RevOps-related KPIs that are over-hyped or completely unimportant (we're not dealing with Community-Adjusted EBITDA here). The important thin...
518 Views
Cisco Senior Director, Global SMB & Mid-Market Sales Acceleration and Program Office • 2y
When selecting KPIs for Revenue Operations (RevOps), it’s essential to pass each potential metric through the “so what” test, ensuring it aligns with our organisational g...
519 Views