Nico Rattazzi

Congrats on your new role! Joining as the first PM at a company can be both a blessing and a curse. The first thing to acknowledge is that you are going to be strapped on...

My CS degree itself was not that important but my CS background and experience as a software engineer was critical to my success. Learning to code, understanding web fram...

Product, Engineering (and even design!) should ensure the majority of the user's experience is measured (engagement, conversion), the platform is functional (speed, etc),...

They don't change that much. While most of your KPIs will be around conversion, efficiency and time to completion, you should also be focusing on customer enjoyment/delig...

KPIs around delight unless this is your key product differentiator (which is proven to be compelling to customers). Focus on building an intuitive and effective product e...

It's worth ensuring you collaborate closely with your PMM to ensure you know who is responsible for what along all touchpoints. In general, top of the funnel channels own...

I would start by understanding what is the company being graded on by its investors and how is this new product going to deliver/contribute to that KPI. Let's say your in...