Setting KPIs can often feel arbitrary, especially when entering new markets. How do you get past this uncertainty to set realistic goals?
9 Answers
Shopify Director of Product • 3y
Setting KPIs should not feel arbitrary. That's a smell. It means that the people choosing those metrics or setting their targets don't clearly understand how they influen...
2085 Views
Cisco VP Product Management, Cisco Wireless • 6mo
Early on, you will be arbitraging metrics. There’s no perfect KPI when you’re breaking new ground. The smart move is to pick something rational (based on your understandi...
435 Views
Superhuman Head of Product, Enterprise • 4y
+1 to arbitrary! I think setting goals for both new and existing markets may feel like excel magic, some numbers that are based on mainly assumptions and the product mana...
457 Views
Linktree Senior Director of Product Management • 4y
I would start by understanding what is the company being graded on by its investors and how is this new product going to deliver/contribute to that KPI. Let's say your in...
482 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
Such a great question! When you first set a KPI especially if you are in a new market and/or in a new product/customer space, it can feel uneasy. The best way I have lear...
955 Views
Unity Principal Product Strategy • 1y
See question: “What are good OKRs for product management?” for a general introduction to the topic.Specifically when it comes to high level of uncertainty, it becomes par...
873 Views
IBM Product Management • 3y
This is a great question. I am a fan of actually being ambitious and setting unrealistic targets or stretch goals and seeing where we end up in the first couple of report...
317 Views
Salesforce Senior Director of Product, Agentforce AI Platform • 6mo
When entering new markets, KPI setting feels arbitrary because data is scarce — but it doesn’t have to be guesswork. The key is to anchor goals in learning, not precision...
509 Views
Gainsight Director, Product Management • 2y
KPIs can help identify that in a new market whether we have got the right product fit. This alone will allow to define the right metrics.The key goals could be Acquisitio...
370 Views