Question Page

Setting KPIs can often feel arbitrary, especially when entering new markets. How do you get past this uncertainty to set realistic goals?

Mani Fazeli
Shopify Director of Product3y
Setting KPIs should not feel arbitrary. That's a smell. It means that the people choosing those metrics or setting their targets don't clearly understand how they influen...
...Read More
2085 Views
D Matthew Landry
Cisco VP Product Management, Cisco Wireless6mo
Early on, you will be arbitraging metrics. There’s no perfect KPI when you’re breaking new ground. The smart move is to pick something rational (based on your understandi...
...Read More
435 Views
Farheen Noorie
Superhuman Head of Product, Enterprise4y
+1 to arbitrary! I think setting goals for both new and existing markets may feel like excel magic, some numbers that are based on mainly assumptions and the product mana...
...Read More
457 Views
Nico Rattazzi
Linktree Senior Director of Product Management4y
I would start by understanding what is the company being graded on by its investors and how is this new product going to deliver/contribute to that KPI. Let's say your in...
...Read More
482 Views
Virgilia Kaur Pruthi (she/her)
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon4y
Such a great question! When you first set a KPI especially if you are in a new market and/or in a new product/customer space, it can feel uneasy. The best way I have lear...
...Read More
955 Views
Laurent Gibert
Unity Principal Product Strategy1y
See question: “What are good OKRs for product management?” for a general introduction to the topic.Specifically when it comes to high level of uncertainty, it becomes par...
...Read More
873 Views
Jacqueline Porter
IBM Product Management3y
This is a great question. I am a fan of actually being ambitious and setting unrealistic targets or stretch goals and seeing where we end up in the first couple of report...
...Read More
317 Views
Deepak Mukunthu
Salesforce Senior Director of Product, Agentforce AI Platform6mo
When entering new markets, KPI setting feels arbitrary because data is scarce — but it doesn’t have to be guesswork. The key is to anchor goals in learning, not precision...
...Read More
509 Views
Sailaja Kalle
Gainsight Director, Product Management2y
KPIs can help identify that in a new market whether we have got the right product fit. This alone will allow to define the right metrics.The key goals could be Acquisitio...
...Read More
370 Views