Nipul Chokshi
Head of Marketing, Atrium
Content
Assuming the right answer for you is to indeed switch categories (and I’d really
make sure to get this answer right), I’d recommend by laying out your point of
view on the market problem, why it needs to be solved, and your positioning
(ability to solve that problem in a unique way).
I’d also be...more
Depends - if you’re able to differentiate enough to be a #1 or #2 player in the
market, stick with the current category. I would, however, start to amp up the
thought leadership so that you can influence the category more going forward so
you can start to play your own game.
Not knowing more det...more
I don’t think it’s super critical for there to be a “new role” when creating a
new category. When I was at Yammer, for example, we defined the “Enterprise
Social Networking” category but made it a must have for various existing roles
in an organization (VP HR, COO, VP Sales, etc.).
What you’ll f...more
You do need to walk a fine line between highlighting that fact that you’re
unique while acknowledging the other choices customers have. There are a few
considerations here -
* As part of the category creation story, consider highlight some trends in the
market (or shifts in user behavior) t...more
I’ve found that category creation is always more time and resource intensive
than competing in an existing category. When creating a new category, you’re
doing a lot of education about how companies can recognize the fact that they
have a problem, why they need to prioritize (and budget for) solv...more
One approach here is to re-define your market in such a way that you’re the
leader of that market. That’s kind of what category creation if all about.
Another approach here (again, leaning in to how you’re unique in the value you
provide) is to emphasize how you’re enabling your customers to thi...more
I found that making the shift to “solutions” or “platform” requires becoming
more business outcome focused in terms of your messaging. Rather than speak to
individual user-level features/benefits (e.g. “the app launches 2x as fast”) you
want to speak to the business impact that it delivers (e.g. ...more
* Several things come to mind here:
Messaging is too generic: you’ve not done a good job of really identifying
the audience and understanding what they care about in order to develop a
specific message
* Messaging doesn’t “provoke:” the objective of a message is to get your
audi...more
In my experience, category creation requires two things at the start:
* Point of View - which articulates your perspective on the problem(s) your
target market is looking to solve [why is the problem worth solving, what are
the key steps in solving the problem, what kind of tech solution...more
For me, great messaging always starts with two things:
* Point of View - which articulates your perspective on the problem(s) your
target market is looking to solve [why is the problem worth solving, what are
the key steps in solving the problem, what kind of tech solutions will help
y...more
Credentials & Highlights
Head of Marketing at Atrium - Data Driven Sales Management
Product Marketing AMA Contributor
Lives In San Francisco, California