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How do you switch categories after being in business for 2-5+ years? Should you consider a complete rebrand, new site, email outreach, etc?

Founding a new category vs moving into one you've created

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3 Answers
  1. Nipul Chokshi
    Nipul Chokshi

    Fourth CMO • 5y

    Assuming the right answer for you is to indeed switch categories (and I’d really make sure to get this answer right), I’d recommend by laying out your point of view on the market problem, why it needs to be solved, and your positioning (ability to solve that problem in a unique way). I’d also be careful to consider what it means for you in the original category. Is it the case that the “category” is evolving given changes in the market and user behavior? Or is it something new entirely. I’d imag ...Read More

    922 Views
  2. Ken Rutsky
    Ken Rutsky

    Silicon Valley Go To Market Dojo Founder • 8y

    In category creation it is critical to tell the story that matters....figure out the story and the category follows. Make the category the magic in your customer's hero's journey. Many say define the category then build the story, I say the opposite, tell the story and the category will emerge from it...

    https://kenrutsky.com/breakthrough-marketing/forget-the-silver-bullet-to-breakthrough-and-win-tell-your-golden-story/

    428 Views
  3. Anthony Kennada
    Anthony Kennada

    AudiencePlus CEO • 8y

    I would orchestrate it as a compelling event to re-invent yourself. You can choose to which extent you would take that – rebranding the company, new logo, etc. – but ultimately you need to let the world know that something new is happening.At Gainsight (or Jbara Software as we were called at the time), we did the following:• Rebranded the company• Brand new website• Press release / media outreach under embargo• Email to our entire database• Announced our Series A financing (compelling event), in ...Read More

    1,524 Views

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