See this answer for how we work as a 100% distributed company [https://sharebird.com/what-systemstools-do-you-swear-by-for-product-launches-to-keep-all-stakeholders-informed-and-engaged?answer=YaWNA8o4gy]. We work a lot in "public." As for updates, the entire company publishes bi-weekly updates ...more

As a fully distributed / remote company, we operate slightly uniquely than other companies - the two biggest differences are 1) we don't use email and 2) everything by default is public to the entire company. Instead of email, we publish everything on our intranet, which is naturally powered by ...more

It depends on what you'd like to accomplish - Zoom is great for video because you can shift between a very personal feeling like showing all participants on video, to more formal broadcasting with focusing on you as a single speaker or spotlighting an entire panel. I don't think Zoom's chat funct...more

Foundational qualitative research should be done as soon as you are able, and also ahead of any major product shifts or market expansions. We've also explored qualitative research with "the ones who got away" - lost, paying customers. Understanding where we've failed them or where competition ha...more