What are some typical indicators that website optimization should be a priority in your digital marketing strategy?
I am of the perspective that website optimization should be incorporated as a priority (at least to some capacity) with all digital marketing strategies. I believe having a testing mindset is critical for growth. I do not recommend thinking about it as it relates to indicators for whether or not you should.
Furthermore, I recommend including a CRO program as part of your digital marketing strategy. Be mindful of what you test and how you gauge success, but the practice is critical for maximizing impact.
I hope this is helpful. Please feel free to reach out with any questions.
I think that website optimization should be an ongoing priority if the marketing team has full ownership of the website. I've had web managers and developer agencies roll into my team in many of my past roles, and the reason for that was we really thought about the website as a key place to drive demand.
Some other indicators that would tell me that website optimization should be a priority:
You don't have a traffic > lead conversion goal
You don't have a goal for net new leads
You are spending more than 25% of your marketing opex budget on paid and you don't have a dedicated landing page strategy for paid
You don't regularly review your top 5 trafficked pages for conversion optimizations
You have low conversion on key product and solution pages
You get most of your conversions from your home page and not on key product or resource pages
You don't have a documented website CTA strategy
Website optimization is an ongoing process—a continuous refinement. There's always room for improvement in your KPIs. However, certain red flags signal immediate attention is needed: declining conversions, slipping SEO rankings, slow page load times, and increasing bounce rates.These are clear indicators that your landing page requires optimization and a little CRO love.
A customer-centric approach is key. Ask yourself: Are users finding what they need? Are they frustrated? Is the messaging unclear? Answering "yes" to any of these questions means it's time to prioritize page optimization. Understanding your users' pain points ("user misery") is crucial for identifying areas that need optimization.
Finally, always keep your ultimate goal in mind. What are you trying to achieve with this page? If it's more sign-ups, then focus on optimizing elements that directly impact sign-up rates. This might include improving the form, clarifying the value proposition, or adding stronger calls to action. Every optimization effort should be tied to a specific KPI.
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