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How do you balance prioritizing current customer needs vs where technology is going with AI?

Bryan Dunn
Nextiva Head of Product, Developer Ecosystem | Formerly VP Product at Localytics, Crayon, Redox, CoreStory11mo
I think this question is fundamentally flawed. A strong PM will work to discover customer needs and determined how best to meet them, not take verbatim feature requests.G...
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3093 Views
Advaita Nigudkar
BILL Director Product Management1mo
This is one of the most interesting tensions in product right now, and honestly there is no perfect formula.The way we think about it: current customer needs tell you whe...
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601 Views
Bruno Gobbis
Nuvemshop Director, Product Growth | Formerly Superhuman, RD Station, IBM, Bosch11mo
Good one. Balancing the now versus the future is one of the trickiest parts of product strategy, especially with the rapid improvements we have seen with AI. This is stil...
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1976 Views
Clara Lee
PayPal VP, Product | Formerly Apple, Automattic, Deloitte1y
My assumption when reading this question is that you're being asked for "an AI roadmap" or to more quickly ship customer experiences "with AI". If I got that right, welco...
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1228 Views
Anushka Anand
Salesforce Director of Product Management, Tableau Next11mo
You evaluate the company’s business objectives (TAM expansion vs. churn prevention, etc.), market trends and competitive pressure to determine how you allocate resources ...
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1749 Views
Neil Kulkarni
Cisco Director of Product Management1y
This question makes it sound like there is a trade-off to be made between these - however, in my opinion, they need not be separate goals. AI, if applied to solve the rig...
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1748 Views
Aaron Bloom
Bluevine Senior Director of Product Management | Formerly Xero, Practice Fusion7mo
AI features should be evaluated using the same prioritization frameworks that your organization would apply to any other product initiative. This ensures that potential r...
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816 Views
Suzie Prince
Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks6mo
The balance is simple. We should always be building for customer needs and solving real problems. AI is an enabler, it helps us tackle those same needs in new and more ef...
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973 Views
Balancing current customer needs with the ever-evolving landscape of AI and technology is a critical facet of effective product management. To achieve this delicate balan...
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781 Views