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How do you balance user feedback vs. model metrics when they conflict?

AI Product Management
1 Answer
Mona Salvi
Mona Salvi•
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Capital One Director, Product • 3mo
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My #1 mantra for successful products: Know your customer, focus on your customer pain points and leverage data from the pain points to priroitize things that matter most!...
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Have you received user feedback regarding the AI features, and how are you incorporating it into product improvements?How do you assess the impact of AI on overall product performance and user engagement?What strategies are you using for testing and validating the AI components of your product?
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