Does the entire team have the same KPIs or does each team member have different ones (in line with their specialism)?
1 Answer
AuditBoard Director of Product Marketing, Risk • November 12
Quarter over quarter, I typically look for KPIs and metrics each team member can have some ownership of individually. I will say, multiple team members may be focused on the same north star metric, i.e. a certain growth in customers or revenue for a product line, but will have different support KPIs that help contribute to the top metric. Here are some examples:
Ownership over a campaign with certain opportunity targets
Responsibility for marquee events and campaigns, activities, around it leading to pipeline achievement
0-1 or foundational metrics like asset launches, new web pages, customer journey/experiences launches that allow you to establish a baseline for following quarters
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Can PMMs share the KPIs from other teams, eg Sales enablement, growth and customer marketing, since they contribute to those teams' success? How do you handle KPI formulation?What metrics do you track to measure the effectiveness of your product marketing efforts?When KPIs are shared with other GTM teams (such as product revenue or conversion rates) how do you ensure prove contribution or should you avoid?What are the key processes you'd set up when expanding the Product Marketing team from 1 to multiple people? its hard to establish KPIs with little historical data, what tips have you got for getting around this or refocusing kpis?