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For sales cycles that are "long" 18 months+ what KPIs do you recommend product marketers use to determine ROI / impact / influence on the deal. Industry context: enterprise healthcare IT software

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2 Answers
  1. Suyog Deshpande
    Suyog Deshpande

    Samsara Former Sr. Director | Head Of Product & Partner Marketing • 5y

    That's would be a tough problem if you are trying to understand the impact on one deal over a period of 18 months. I would flip this on its head and instead try to focus on measuring pipeline progression and map it to product marketing work.  For example: Let's say your sales funnel is a 6 stage funnel. Start by understanding the current health of your funnel. Analyze data from the last 3-4 years to see where the which stage do the opportunities are stuck for the longest. For example, let's say ...Read More

    3,293 Views
  2. Sina Falaki
    Sina Falaki

    AlphaSense Senior Director, Solution Marketing | Formerly Procore, Motive • 3y

    Naturally you want to look at how your content and its assets have touched the sales cycle. Typically here are a few ways I tend to look at metrics with long sales cycles (upmarket):

    • Conversions NARR
    • Attachment rates - new logo and cross selling
    • Product ASP - the sales price, keep a close eye on this
    • Industry/Segment NARR
    • Gross Pipeline
    • Win/close rates
    356 Views

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