Question Page

How can product marketing be tied to the upselling and cross selling revenues of a company

Jeffrey Vocell
Panorama Education Head of Product Marketing | Formerly Narvar, Iterable, HubSpot, IBMNovember 11

There's plenty of ways Product Marketing can be at the heart of cross-sell/upsell campaigns. A lot of it ties into core product marketing skillsets and responsibilities -- persona development, positioning and messaging, enablement materials, market knowledge and measurement, and more.

More specifically:

  • Customer Segmentation & Personas - Based on all the work you've done to develop personas, now you can put it to work and identify segments of customers that are most likely to upgrade or purchase another product.

  • Messaging - Consider the messaging your marketing team, and sales team, will need when running a cross-sell/upsell campaign. Think through all the variations of cross-sell/upsell, and personas on the buying committee it most applies to.

  • Sales Enablement Materials - Beyond just messaging, think about the materials (one pagers, pitch-decks, case studies, website content, etc) Sales will need to effectively tell the story to power this campaign.

These are just a few examples but showcase how product marketing can be tied to cross-sell/upsell campaigns.

375 Views
Developing Your Product Marketing Career
Thursday, January 23 • 12PM PT
Developing Your Product Marketing Career
Virtual Event
Martha Murillo
Karen L. Braswell
Bárbara Manarelli Vieira
+60
attendees
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Jeffrey Vocell
Jeffrey Vocell
Panorama Education Head of Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Amanda Groves
Amanda Groves
Enable VP of Product Marketing
Jackie Palmer
Jackie Palmer
ActiveCampaign VP Product Marketing
Susan "Spark" Park
Susan "Spark" Park
Monzo Director of Product Marketing
April Rassa
April Rassa
Clari VP, Solutions Marketing
Michele Nieberding 🚀
Michele Nieberding 🚀
MetaRouter Director of Product Marketing
Sahil Sethi
Sahil Sethi
Freshworks Vice President - Global Product Marketing
Leah Brite
Leah Brite
Gusto Head of Product Marketing, Employers