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How do you balance quantitative KPIs with qualitative insights, especially when customer feedback might conflict with data trends?

Lindsey Bly
CaptivateIQ Senior Director, Product & Corporate Marketing | Formerly Scribe, Okta, LinkedIn4mo
This is why it’s so important to have a really solid understanding of your KPIs. Generally you want these things to align but that’s often not the case, especially for ne...
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3304 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey1y
Balancing quantitative KPIs with qualitative insights is essential for product marketers. Having both types of insights helps to validate your conclusions, build credibil...
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718 Views
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