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How do you leverage customer testimonials and case studies in your B2B software product marketing efforts?

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3 Answers
  1. Shruti Koparkar
    Shruti Koparkar

    Amazon Product Marketing Lead, AI/ML Acceleration, AWS • 2y

    Customer testimonials and case studies are great ways to build credibility with your prospects. When working on testimonials make sure there is enough context about the use-case as they allow your prospects to see themselves in your current customer's shoes. Often product marketers fall in the trap of just talking about product benefits in a customer testimonial - make sure you don't do that also allow your customers to articulate their motivations, challenges, and use-cases. Case studies will t ...Read More

    897 Views
  2. 🟧 Hugo H. Macedo 🟧

    Advisor & Investor | Product Marketing Expert | B2B | Formerly Pandadoc,Unbabel, McKinsey • 2y

    Let's be honest; People don't trust what we say about how good we are. They need a 3rd party to validate it. They need a 3rd party to validate that they are not "crazy" and others already made the decision they are considering - people need social proof. So, it is a matter of building reputation, trust, and confidence. The best testimonials are the ones that are not on your own website. It is better if they see it on a review site or similar. Because they know that in our website everything is t ...Read More

    244 Views
  3. Jeff Rezabek
    Jeff Rezabek

    Workyard Director of Product Marketing • 2y

    Once you get a good customer testimonial or case study, you should consider leveraging it in different assets to maximize visibility. For example, I've used a single case study in: Blog posts Sidebars of solution briefs, white papers, and ebooks Social posts Sales collateral (slides) Email campaigns (nurture streams, newsletters, etc) Web pages - you can have a "featured Resources" section at the bottom of crucial web pages and point to additional content to feed a prospect further into the funn ...Read More

    532 Views

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