Question Page

How do you leverage sales kick-offs in non-traditional ways to help with product marketing KPIs?

Katie Duzan (O'Brien)
Veeva Systems VP of Product MarketingNovember 8

One idea (I can't take credit for it) that we've implemented was sales confidence as a product marketing KPI. It can be a leading indicator to a change in win rate (if you have longer sales cycles).

So, before kickoff, survey sellers and sales leaders to ask 1) their overall confidence to sell certain products, 2) known support needed (usually customer evidence, competitive battlecards, etc), and 3) their belief that product marketing partners with them.

We've set KPIs for field confidence pre-kickoff and post-kickoff.

We've also set KPIs to address specific gaps in confidence (ex 5+ customer proof points in x verticals to show the value of y)

We've also had business metrics, like competitive win rate, as a product marketing KPI -- which shows impact over time.

695 Views
Developing Your Product Marketing Career
Thursday, January 23 • 12PM PT
Developing Your Product Marketing Career
Virtual Event
Maria Colespring
Ashlee Blum
Mayran Osman
+370
attendees
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Jeffrey Vocell
Jeffrey Vocell
Panorama Education Head of Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Susan "Spark" Park
Susan "Spark" Park
Monzo Director of Product Marketing
Katharine Gregorio
Katharine Gregorio
Adobe Sr Director of Product Marketing, Creative Cloud
Jackie Palmer
Jackie Palmer
ActiveCampaign VP Product Marketing
Alissa Lydon
Alissa Lydon
Dovetail Head of Product Marketing
Natala Menezes
Natala Menezes
Dialpad Vice President Product Marketing
April Rassa
April Rassa
Clari VP, Solutions Marketing
Marcus Andrews
Marcus Andrews
Pendo Sr. Director of Product Marketing