Zendesk Director of Product Marketing • 3y
When it comes to thinking about how to launch something differently, I look to the main target audience I am trying to cater to and that can create inspiration for new ideas in itself. For example, a couple of years back at Zendesk we launched our WhatsApp integration. One unique part of this launch was the type of channel this was and its target audience. WhatsApp is known to be huge in countries like Brazil and India. Instead of announcing this product at our annual customer event in San Franc ...Read More