Question Page

How does partner GTM vary when targeting enterprise vs small biz customers?

1 Answer
Yify Zhang
Yify Zhang
Eventbrite Global Head of Marketplace MarketingApril 11

The size of your target customers influences the types of channels you lean into with your communications and the motion of each. The question to ask yourself is: where are your customers showing up, what does it take to convince them to use your product (or take the action you want).

GTMs targeting enterprise customers would require:

  • more thorough Sales enablement, one that is perhaps segmented for each persona at an enterprise who are decision makers versus influencers versus users. 

  • potentially showing up at industry events, where your target enterprise people are attending. Or throwing events to celebrate the launch of the product itself, and invite these enterprise people.

  • white papers demonstrating the thought leadership of your organization on topics related to the product that is launching. Using these to supplement your paid social or search ads, and email. These are far more effective in driving adoption with enterprise customers.

The list of example channels and motion goes on. For small businesses, you would simply tailor the channels and motion based on where these folks are showing up, and what their decision making criteria looks like.

963 Views
Successful Product Launches
Thursday, May 23 • 12PM PT
Successful Product Launches
Virtual Event
Phyllis Huang
Amanda Essien
Laura Stack
+61
attendees
Top Product Marketing Mentors
Claudia Michon
Claudia Michon
Automation Anywhere Senior Vice President, Product & Solutions Marketing
Sarah Din
Sarah Din
Quickbase VP of Product Marketing
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Alex Lobert
Alex Lobert
Meta Product Marketing Lead, Facebook for Business & Commerce
Jenna Crane
Jenna Crane
Klaviyo Head of Product Marketing
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Christine Sotelo-Dag
Christine Sotelo-Dag
ThoughtSpot Senior Director of Product Marketing
Amanda Groves
Amanda Groves
Crossbeam Senior Director Product Marketing
Amanda Groves
Amanda Groves
Crossbeam Senior Director Product Marketing
Alissa Lydon
Alissa Lydon
Dovetail Product Marketing Lead