I have just moved into Product Marketing from Customer Retention. My questions are, 1) what is the core job of a product marketer, and 2) what skills do I need to work on?
1 Answer
Teresa Haun
Zendesk Senior Director, Technology Marketing and Communications • February 5
There’s an awesome blog post that I’d highly recommend written by Dave Gerhardt (super impressive marketer who produces a lot of solid, thoughtful content) for your question what does product marketing do and what are we responsible for: https://www.drift.com/blog/what-is-product-marketing/. For your second question on what skills you need to work on, that of course depends on where you’re already strong vs where you have opportunity to improve, but generally I would say a great product marketer is able to:
- Understand and empathize with your customer/buyer
- Create compelling messaging and positioning
- Understand, pitch, and demo your company’s product(s)
- Deliver strong, convincing presentations internally and externally
- Research industries or markets and find the opportunity for your company to pursue, plus recommend the value props they should use to differentiate
- Drive GTM workstreams and align stakeholders and influence them to action
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Related Questions
A bit of intuition based on experience - vs “hard”, trainable skill - is part of ANY job really. But do you think product marketers need to rely on it a bit (or much) more than other roles in a software company?I am hiring junior product marketers.
Hiring someone with experience is easier often as they have something relevant to talk about.
I am hiring a junior / near fresher. So, no product marketing experience is expected. What things do I look out for? What questions do I ask? Any assignment that you can suggest?Is it possible to transition to senior product marketing roles from a digital marketing or brand management role? What should be some of the key aspects to highlight in the resume to stand out?How do you make the jump from senior manager to director level in product marketing? What are some of examples of ways you have been able to get promoted or support your colleagues to get promoted at the same company?How do you typically go about finding new PMMs for your team? Is it mostly recruitment based or do you search within your network?