Sharebird

In a product-led company, it's common that both Product and Product Marketing are involved in conducting customer/market research to inform the roadmap. How can the teams effectively aggregate past and ongoing, new findings, and who should lead this initiative?

Answer
2 Answers
  1. Rinita Datta
    Rinita Datta

    Splunk Director, Product Marketing | Formerly Morgan Stanley • 1y

    This is common, and you should start defining R&R with your PM counterparts. Common knowledge states that PMs should do customer-focused research, and PMMs should do market trends and competitive research. But this varies in reality as many companies have research happening in silos, and it depends on who has the need, budget, and capacity to do it. Emphasize that no matter who conducts the research, both PMs and PMMs can benefit from and act on the insights. While PMs can use the insights t ...Read More

    663 Views
  2. Jack Wei
    Jack Wei

    Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co • 1y

    In a product-led company, there is likely a product analytics tool in place to measure user behavior, conversion paths, etc. In other words, everyone is sitting on a plethora of data that can be analyzed. The question is how to best divide and conquer -- who is assessing what, for which objective. PMM and PM can divide and conquer in a product-led business using the following approaches, by: KPI they're responsible for. PM success is often measured by product/feature/function adoption, PMM by fu ...Read More

    525 Views

Related Ask Me Anything Sessions

Top Product Marketing Mentors