Profile
Jack Wei

Jack Wei

fmr Head of Marketing, Sendbird

Content

Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
I go back to ensuring that the team structure is aligned to business objectives and associated KPIs. My company does have aggressive sales, customer satisfaction, and pro...
...Read More
3603 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
There are dfinitely many directions to take. I'll try to distill down to two metrics across external & internal GTM KPIs: External Leads, or Revenue within X days o...
...Read More
3423 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co4y
Welcome to the fun world of Enablement! And there are internal + external aspects of this. External Message x Value & benefits: What's in it for your users? Migrati...
...Read More
2426 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
Ultimately, the change in win rate against that particular competitor before vs. after your CI project. There are sub goals and metrics to unpack here: QoQ change in ...
...Read More
1952 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
This ties back to business objectives (corporate level KPIs), and how your team / individual role & responsibility is structured against those objectives. You'll oft...
...Read More
1891 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
Maybe this is a better question for my team. For me, I think it's the opposite. KPIs are valuable for me as a PMM because, through all the noise and new requests/project...
...Read More
1625 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
I must ask back: in what context? Because PMM can flex its priorities and alignment towards Product vs. Sales vs. Customer Success (or even Marketing demand gen/comms, I ...
...Read More
1574 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
My answer spans the top hard + soft skills: Hard: Well-rounded across words and numbers. You often hear that PMMs have to be strong storytellers (framing, positioning, m...
...Read More
1508 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co5y
Having consulted for PMM teams, and built/run one from scratch, it's safe to say the areas of responsibility for any PMM is on an ever-evolving continuum. However, I see ...
...Read More
1437 Views
Jack Wei
Sendbird fmr Head of Marketing | Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co4y
1. Always set a clear objective, then work backwards from there. Why is the relaunch happening? Either because the first attempts were deemed unsuccessful by some perform...
...Read More
1420 Views
Credentials & Highlights
fmr Head of Marketing at Sendbird
Formerly SmartRecruiters, Mixpanel, Deloitte, Beardwood&Co
Top Product Marketing Mentor List
Lives In San Francisco, CA
Knows About SMB Product Marketing, Competitive Positioning, Product Marketing KPI's, Product Laun...more
Work At Sendbird
Product Marketing Manager (AI-First, Full-Stack)
View job